Job Hunt America

Job Type: Parttime

Job Description:

We are seeking a Part-time Customer Service Associate to join our growing team at a fortune 500 company and the leading broad line supplier of facilities maintenance products serving businesses and institutions throughout North America with sales of over $6 billion. Through its network of nearly 600 branches, large distribution network and multiple Web sites, we help customers save time and money by providing them with the right products to keep their facilities running.
Typical operating hours are Monday through Friday from 7 a.m. – 5 p.m. As a part-time employee, you would average 20-30 hours per week during normal business hours.

The Customer Service Associate works through multiple service channels to consistently provide a high level of customer service, as defined in the Service Promise. They navigate customers to solutions that help them get the job done and they drive sales growth by engaging in actions that identify leads for further selling opportunities with every customer.

Principal Duties and Responsibilities include:

• Executes the Service Promise and demonstrates, by action, the company Values.
• Assists customers in the selection of product by effectively communicating product and service offerings over the phone or in person.
• Uses the SAP system to provide information on pricing, availability and alternate product selection to complete customer transactions. Asks for the sale and goes after additional sales.
• Utilizes effective probing and listening skills to generate lead opportunities. Recognizes and responds to cross-sell opportunities and is able to successfully convert inquiries into orders.
• Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
• Uses the CIC to efficiently record and process orders, faxes, pending returns, returns, debits, credits, sourcing orders, inquiries, feedback and quotes. Captures lost sales to improve local inventory.
• Accurately picks will call and counter orders. Ensures will call orders are ready when the customer arrives. Records daily will call ready rate. Audits and purges pick tickets daily to meet BBX standards.
• Guides customers to other internal resources such as Technical Support, Credit, Grainger Parts and Sourcing or Sales as necessary.
• Meets established volumes for number of calls taken or customer interactions handled and can adhere to a strict schedule.
• Takes personal ownership for meeting established individual and team metrics. Consistently executes on all BBX requirements.
• Meets or exceeds monitoring standards on phones and at counter.
• Assists customers with loading product into customer vehicle.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Participates in all required training to ensure proper compliance of HAZMAT and refrigerant when processing transactions. Completes product training courses.
• Opens and directs mail to proper area. Performs filing functions for pick tickets, reports, and other documents.
• Performs necessary housekeeping duties to maintain a clean, safe and organized working environment.

Preferred Education & Experience:

• Must be at least 18 years old
• High School diploma or equivalent
• 1-2 years customer service and sales experience
• Able and willing to work in a warehouse environment on a consistent basis during initial training period or as needed based on business need.
• Within 12-24 months of hire date, must exhibit competencies to advance to a Sales Associate position as one becomes available.
• Demonstrates a commitment to provide superior customer service.
• Effective communicator, comfortable interacting with customers and internal partners in a professional manner in person and via the phone.
• Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development.
• Must be computer literate and able to learn required software programs including SAP.
• Must be able to learn and pass competency assessments specific to industry regulatory requirements.
• Able to operate powered industrial equipment as needed.
• Professional in appearance, attitude and action.
• Must pass a pre-employment drug screen and background check.

The Customer Service Associate reports directly to a Customer Service Manager or Branch Manager and may take daily direction from Sales Team Leads. This position has significant daily interaction with customers, other branch team members and members of the Sales staff. Work is performed in an office and warehouse environment with a moderate noise level and regular distractions. Most of the time is spent sitting when serving customers on the phone but standing when serving customers at the counter. Physical requirements include moving from one place to another, reaching, lifting, climbing, standing and bending. Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance; the majority of time is spent standing and walking. Verbal and written communication skills are also needed; regular use of a computer, keyboard and mouse are also required. Candidates must have the ability to work weekends as needed.
 

For more information on this job posting, please go to:
http://www.find-a-job-usa.com/AK-jobs.html

Posted by Joel Tyler at 02:28 PM | Permalink

Job Type: Parttime

Job Description:

The Warehouse Associate performs warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, and shipping, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.

Principal Duties and Responsibilities include:

• Executes the Service Promise and demonstrates, by action, the company Values.
• Accurately receives product on DC trailer and effectively puts away product to utilize time efficiently and maximize cube space.
• Receive product from Branch Transfers (UPS, and other Carriers) to fulfill customer orders
• Receives product on Hub Truck (Same Day Pickup) and process customer backorders and branch stock replenishment in order to have product available for sale.
• Processes backorders to fulfill customer orders and meet order ready times.
• Picks & stages will call orders to achieve company Will Call Ready Rate (WCRR) and Customer expectations.
• Accurately picks and prepares shipping orders to meet shipping cutoff times and processes orders according to all regulatory standards.
• Processes returns in accordance with BBX guidelines, referencing original documents, product disposition, and obtaining all necessary signatures.
• Contacts customers in order to purge old orders and release product for purchase by other customers.
• Properly prepares, stages and documents product for reverse logistics in order to keep inventory fresh and warehouse space open for new products to be introduced.
• Prepares all hazmat orders in accordance with all Dept. of Transportation and company requirements.
• Processes all next day air shipments in accordance with DOT requirements and company expectations.
• Schedules customer/vendor pickups as needed to serve customer and branch needs.
• Performs cycle counts to ensure inventory accuracy.
• Works multiple location report to drive continuous improvement in inventory accuracy by reducing duplicate locations.
• Performs stock alignments as necessary to improve inventory performance and accuracy.
• Replenishes and maintains showroom stock to create an appealing well stocked environment for customers.
• Conducts daily power equipment inspection to ensure safe operation of equipment, safe work environment for employees, and compliance with all OSHA and company regulations.
• Grounds keeping and trash collection/disposal to ensure a clean, well-groomed appearance for customers and employees.
• Maintains shipping supplies, postage, etc.
• Branch cleaning (Bathrooms, Mop Floors, etc...)
• Warehouse housekeeping – Block/Flaps/Bin Maintenance to maintain a clean inventory environment and maximize cube space.
• Supports customer service by assisting customers picking up and loading product.
• Support will call service as needed to maintain a high level of customer service
• Disposes of Defective Hazmat/Lighting /Scrap products in compliance with RPG guidelines.
• Actively participates in all regulatory training (Hazmat, Refrigeration, Back & Knife… etc.) and other company training initiatives.
• Participates in annual inventory as needed.
• With appropriate cross-training, provides back up support at service counter during peak service times.

Preferred Education & Experience:

• High School Diploma or equivalent
• 1 year warehouse / material handling experience preferred
• Able to operate powered industrial equipment
• Able to operate computerized scanning equipment and PC based programs including SAP.
• Able to follow verbal and written instructions with minimal supervision.
• Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development.
• Must pass a pre-employment drug screen & background check.

The Warehouse Associate reports directly to a Customer Service Manager or Branch Manager and may take daily direction from Sales Team Leads. This position utilizes both manual and power material handling equipment to perform job functions, such as pallet jacks, forklifts, etc. Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance; the majority of time is spent standing and walking. You must have the ability to climb, bend, squat, reach, grasp and lift. Verbal and written communication skills are also needed. Candidates must have the ability to work weekends as needed.

For more information on this job posting, please go to:
http://www.find-a-job-usa.com/AK-jobs.html

Posted by Joel Tyler at 05:14 PM | Permalink

Job Type: Parttime

Job Description:

The Customer Service Associate works through multiple service channels to consistently provide a high level of customer service, as defined in the Service Promise. They navigate customers to solutions that help them get the job done and they drive sales growth by engaging in actions that identify leads for further selling opportunities with every customer.

Principal Duties and Responsibilities include:

• Executes the Service Promise and demonstrates, by action, the company Values.
• Assists customers in the selection of product by effectively communicating product and service offerings over the phone or in person.
• Uses the SAP system to provide information on pricing, availability and alternate product selection to complete customer transactions. Asks for the sale and goes after additional sales.
• Utilizes effective probing and listening skills to generate lead opportunities. Recognizes and responds to cross-sell opportunities and is able to successfully convert inquiries into orders.
• Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
• Uses the CIC to efficiently record and process orders, faxes, pending returns, returns, debits, credits, sourcing orders, inquiries, feedback and quotes. Captures lost sales to improve local inventory.
• Accurately picks will call and counter orders. Ensures will call orders are ready when the customer arrives. Records daily will call ready rate. Audits and purges pick tickets daily to meet BBX standards.
• Guides customers to other internal resources such as Technical Support, Credit, Grainger Parts and Sourcing or Sales as necessary.
• Meets established volumes for number of calls taken or customer interactions handled and can adhere to a strict schedule.
• Takes personal ownership for meeting established individual and team metrics. Consistently executes on all BBX requirements.
• Meets or exceeds monitoring standards on phones and at counter.
• Assists customers with loading product into customer vehicle.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Participates in all required training to ensure proper compliance of HAZMAT and refrigerant when processing transactions. Completes product training courses.
• Opens and directs mail to proper area. Performs filing functions for pick tickets, reports, and other documents.
• Performs necessary housekeeping duties to maintain a clean, safe and organized working environment.



Preferred Education & Experience:

• Must be at least 18 years old
• High School diploma or equivalent
• 1-2 years customer service and sales experience
• Able and willing to work in a warehouse environment on a consistent basis during initial training period or as needed based on business need.
• Within 12-24 months of hire date, must exhibit competencies to advance to a Sales Associate position as one becomes available.
• Demonstrates a commitment to provide superior customer service.
• Effective communicator, comfortable interacting with customers and internal partners in a professional manner in person and via the phone.
• Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development.
• Must be computer literate and able to learn required software programs including SAP.
• Must be able to learn and pass competency assessments specific to industry regulatory requirements.
• Able to operate powered industrial equipment as needed.
• Professional in appearance, attitude and action.
• Must pass a pre-employment drug screen and background check.

The Customer Service Associate reports directly to a Customer Service Manager or Branch Manager and may take daily direction from Sales Team Leads. This position has significant daily interaction with customers, other branch team members and members of the Sales staff. Work is performed in an office and warehouse environment with a moderate noise level and regular distractions. Most of the time is spent sitting when serving customers on the phone but standing when serving customers at the counter. Physical requirements include moving from one place to another, reaching, lifting, climbing, standing and bending. Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance; the majority of time is spent standing and walking. Verbal and written communication skills are also needed; regular use of a computer, keyboard and mouse are also required. Candidates must have the ability to work weekends as needed.

For more information on this job posting, please go to:
http://www.find-a-job-usa.com/AK-jobs.html

Posted by Joel Tyler at 05:11 PM | Permalink

Job Type: Parttime

Job Description:

Typical operating hours are Monday through Friday from 7 a.m. – 5 p.m. As a part-time employee, you would average 20-30 hours per week during normal business hours.

The Warehouse Associate performs warehouse duties and functions to support inventory integrity, order processing – picking, packing, staging, and shipping, and general maintenance and housekeeping duties to ensure a safe, clean, and orderly work environment.

Principal Duties and Responsibilities include:

• Executes the Grainger Service Promise and demonstrates, by action, the company Values.
• Accurately receives product on DC trailer and effectively puts away product to utilize time efficiently and maximize cube space.
• Receive product from Branch Transfers (UPS, and other Carriers) to fulfill customer orders
• Receives product on Hub Truck (Same Day Pickup) and process customer backorders and branch stock replenishment in order to have product available for sale.
• Processes backorders to fulfill customer orders and meet order ready times.
• Picks & stages will call orders to achieve company Will Call Ready Rate (WCRR) and Customer expectations.
• Accurately picks and prepares shipping orders to meet shipping cutoff times and processes orders according to all regulatory standards.
• Processes returns in accordance with BBX guidelines, referencing original documents, product disposition, and obtaining all necessary signatures.
• Contacts customers in order to purge old orders and release product for purchase by other customers.
• Properly prepares, stages and documents product for reverse logistics in order to keep inventory fresh and warehouse space open for new products to be introduced.
• Prepares all hazmat orders in accordance with all Dept. of Transportation and company requirements.
• Processes all next day air shipments in accordance with DOT requirements and company expectations.
• Schedules customer/vendor pickups as needed to serve customer and branch needs.
• Performs cycle counts to ensure inventory accuracy.
• Works multiple location report to drive continuous improvement in inventory accuracy by reducing duplicate locations.
• Performs stock alignments as necessary to improve inventory performance and accuracy.
• Replenishes and maintains showroom stock to create an appealing well stocked environment for customers.
• Conducts daily power equipment inspection to ensure safe operation of equipment, safe work environment for employees, and compliance with all OSHA and company regulations.
• Grounds keeping and trash collection/disposal to ensure a clean, well-groomed appearance for customers and employees.
• Maintains shipping supplies, postage, etc.
• Branch cleaning (Bathrooms, Mop Floors, etc...)
• Warehouse housekeeping – Block/Flaps/Bin Maintenance to maintain a clean inventory environment and maximize cube space.
• Supports customer service by assisting customers picking up and loading product.
• Support will call service as needed to maintain a high level of customer service
• Disposes of Defective Hazmat/Lighting /Scrap products in compliance with RPG guidelines.
• Actively participates in all regulatory training (Hazmat, Refrigeration, Back & Knife… etc.) and other company training initiatives.
• Participates in annual inventory as needed.
• With appropriate cross-training, provides back up support at service counter during peak service times.

Preferred Education & Experience:

• High School Diploma or equivalent
• 1 year warehouse / material handling experience preferred
• Able to operate powered industrial equipment
• Able to operate computerized scanning equipment and PC based programs including SAP.
• Able to follow verbal and written instructions with minimal supervision.
• Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development.
• Must pass a pre-employment drug screen & background check.

The Warehouse Associate reports directly to a Customer Service Manager or Branch Manager and may take daily direction from Sales Team Leads. This position utilizes both manual and power material handling equipment to perform job functions, such as pallet jacks, forklifts, etc. Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance; the majority of time is spent standing and walking. You must have the ability to climb, bend, squat, reach, grasp and lift. Verbal and written communication skills are also needed. Candidates must have the ability to work weekends as needed.

For more information on this job posting, please go to:
http://www.find-a-job-usa.com/AK-jobs.html

Posted by Joel Tyler at 04:54 PM | Permalink

Job Type: Parttime

Job Description:

Look what GRAINGER has to offer…Competitive pay, Excellent Benefits and a Great work schedule!!

We are seeking a Part-time Customer Service Associate to join our growing team.

Grainger’s typical operating hours are Monday through Friday from 7 a.m. – 5 p.m. As a part-time employee, you would average 20-30 hours per week during normal business hours.

The Customer Service Associate works through multiple service channels to consistently provide a high level of customer service, as defined in the Grainger Service Promise. They navigate customers to solutions that help them get the job done and they drive sales growth by engaging in actions that identify leads for further selling opportunities with every customer.

Principal Duties and Responsibilities include:

• Executes the Grainger Service Promise and demonstrates, by action, the company Values.
• Assists customers in the selection of product by effectively communicating product and service offerings over the phone or in person.
• Uses the SAP system to provide information on pricing, availability and alternate product selection to complete customer transactions. Asks for the sale and goes after additional sales.
• Utilizes effective probing and listening skills to generate lead opportunities. Recognizes and responds to cross-sell opportunities and is able to successfully convert inquiries into orders.
• Resolves customer problems promptly and accurately in a manner that will retain and promote customer loyalty.
• Uses the CIC to efficiently record and process orders, faxes, pending returns, returns, debits, credits, sourcing orders, inquiries, feedback and quotes. Captures lost sales to improve local inventory.
• Accurately picks will call and counter orders. Ensures will call orders are ready when the customer arrives. Records daily will call ready rate. Audits and purges pick tickets daily to meet BBX standards.
• Guides customers to other internal resources such as Technical Support, Credit, Grainger Parts and Sourcing or Sales as necessary.
• Meets established volumes for number of calls taken or customer interactions handled and can adhere to a strict schedule.
• Takes personal ownership for meeting established individual and team metrics. Consistently executes on all BBX requirements.
• Meets or exceeds monitoring standards on phones and at counter.
• Assists customers with loading product into customer vehicle.
• Works effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Participates in all required training to ensure proper compliance of HAZMAT and refrigerant when processing transactions. Completes product training courses.
• Opens and directs mail to proper area. Performs filing functions for pick tickets, reports, and other documents.
• Performs necessary housekeeping duties to maintain a clean, safe and organized working environment.



Position Requirements Preferred Education & Experience:

• Must be at least 18 years old
• High School diploma or equivalent
• 1-2 years customer service and sales experience
• Able and willing to work in a warehouse environment on a consistent basis during initial training period or as needed based on business need.
• Within 12-24 months of hire date, must exhibit competencies to advance to a Sales Associate position as one becomes available.
• Demonstrates a commitment to provide superior customer service.
• Effective communicator, comfortable interacting with customers and internal partners in a professional manner in person and via the phone.
• Is aware of own strengths and weaknesses. Is open to developmental feedback and takes responsibility for personal development.
• Must be computer literate and able to learn required software programs including SAP.
• Must be able to learn and pass competency assessments specific to industry regulatory requirements.
• Able to operate powered industrial equipment as needed.
• Professional in appearance, attitude and action.
• Must pass a pre-employment drug screen and background check.

The Customer Service Associate reports directly to a Customer Service Manager or Branch Manager and may take daily direction from Sales Team Leads. This position has significant daily interaction with customers, other branch team members and members of the Sales staff. Work is performed in an office and warehouse environment with a moderate noise level and regular distractions. Most of the time is spent sitting when serving customers on the phone but standing when serving customers at the counter. Physical requirements include moving from one place to another, reaching, lifting, climbing, standing and bending. Employees in this position must be able to regularly lift up to 50 pounds unassisted and heavier loads with assistance; the majority of time is spent standing and walking. Verbal and written communication skills are also needed; regular use of a computer, keyboard and mouse are also required. Candidates must have the ability to work weekends as needed.

Besides offering a comprehensive compensation package, Grainger also provides excellent promotional opportunities.

Apply today to express your interest in a great organization!!

For more information on this job posting, please go to:
http://www.find-a-job-usa.com/AK-jobs.html

Posted by Joel Tyler at 04:20 PM | Permalink